Please Help

[clyyde]

I have been trying to install some software on my computer and when I try to run the program I get the following error:
{RT32W has caused a General Protection Fault in module ....}

Can yall please help me.

[ejsdaughter]

Sounds like a cry for Oldman!




I have been trying to install some software on my computer and when I try to run the program I get the following error:
{RT32W has caused a General Protection Fault in module ....}

Can yall please help me.

[stickman]

Whatever it is, it don't sound good!

[red]

i have no idea how to help with that one. but i hope someone else can. good luck with it. :)

[SteelMagnolia]

I betcha Oldman will be able to come to your rescue. *crossing fingers*
:dunno:

[Ranger]

what program

[Ranger]

You installing tax softwre or something?

[clyyde]

It is a computer database that shows parts breakdowns. It is being installed on a computer with XP sp2.

[stickman]

You installing tax softwre or something?

What kinda tax software you installing that's trying to crash your puter Ranger???

[Ranger]

lol, yea stick. the one that is tring to take all my hard earned money.

[dman]

It sounds like the windows registy, usually when you see that 32 number it is not good, You can try to install your registy or if you have a Go Back option, I am no exp. by any means, but if it has a button I will push it

[dave]

Google has 1 hit. (http://www.accountingsoftware411.com/AS411Msgbrds.nsf/msgBoards_vw/9A9F1889B44C26B786256F8D00789193?OpenDocument) Exact name of program would be helpful.

[clyyde]

Thanks Dave I will try the info in that link. Also thanks to everyone else for your input.

[0ldman]

I googled rt32w.exe, it shows up plenty of vague information.

Need more input. Go to search, files and folders, type in rt32w.*, look at advanced search options, advanced options, depends on exactly how Windows is setup as to the name, make sure search hidden files and folders is checked.

I need to know the location of this file so I have some information to work with.

[0ldman]

I found this (http://manuals.sybase.com/onlinebooks/group-im/imcore5/imug/@Generic__BookTextView/40066)

It lists rt32w.exe as a file for backwards compatibility. I thought it sounded kind of like an XP/DOS app compatability issue.

How old is the program?

[clyyde]

Oldman the program is very old. It was originally running on a Windows 95 computer. As for the exact age I do not know.

[hang_em_high]

Oldman, you sure know your stuff!

[0ldman]

Windows XP application compatibility wizard will make allowances for old DOS and 16bit Windows apps, it is a free, downloadable addon to Windows XP. I'll post a link later when I have time to find it.

It can be made to work, but may be a pain in the butt to do so. I have a sheet somewhere detailing how to get oddball 16bit apps working properly in XP.

[0ldman]

Is it a DOS app or is it designed for Windows 95/98?

edit: or simply, what is the program's exact name?