What's for dinner, Unregistered?
     

Register FAQ Members List Calendar Radio and TV Mark Forums Read
Left Container Right Container
 
Go Back   Demopolis Live » Debate and Discussion » Gaming Discussion
Reload this Page Rinny's Virus Problem

Gaming Discussion Computer, console, handheld. All things gaming.

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 10-30-2003   #1 (permalink)
Sergeant First Class
Points: 3,800, Level: 38Points: 3,800, Level: 38Points: 3,800, Level: 38
Level up: 40%, 150 Points neededLevel up: 40%, 150 Points neededLevel up: 40%, 150 Points needed
Activity: 0%Activity: 0%Activity: 0%
 
Rinny's Avatar
 
Join Date: Aug 2003
Location: Da Boonies
Posts: 160
Rep Power: 18 Rinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of light
K, all you puter experts...I need a little advice...My computer got a Trojan Virus, don't ask how... and it's effecting my desktop. Norton has deleted the files but I'm still getting 4 popups saying files can't be found..blah blah blah...well, I'm backing up everything so we can reformat my computer and start fresh. My question is, will I lose all of my yahoo, hotmail, outlook emails/addys or are they safe? I'm a packrat when it comes to emails and there's really too many to try to save, so I'm trying to make sure they're safe before I reformat. Another question is, how can I make sure I save everything needed to reinstall yahoo messenger, ICQ, and MSN messenger and will all of my contacts be saved as well? Any and all help will be appreciated!!!
Rinny is offline  
Old 10-30-2003   #2 (permalink)
Joe Sixpack


Points: 47,302, Level: 100Points: 47,302, Level: 100Points: 47,302, Level: 100
Level up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points needed
Activity: 61%Activity: 61%Activity: 61%
 
dave's Avatar
Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers
 
Join Date: Aug 2002
Location: Demopolis
Posts: 7,352
Blog Entries: 2
Rep Power: 182 dave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvis
Send a message via ICQ to dave Send a message via AIM to dave Send a message via Yahoo to dave
Ok. First, Goto http://housecall.trendmicro.com/ and do the online virus scan to make sure you're free of the virus. (Sometimes a virus can mess up your antivirus software if you installed the software after the infection.)

Next, what kind of operating system are you running? If you are currently running XP, you can do what's called a "repair install", which if done correctly will allow you to just fix your windows system and keep your other files intact.
This post is meant for educational purposes only. Any resemblance to real persons, living or dead is purely coincidental. Void where prohibited. Some assembly required. List each check separately by bank number. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied. Do not use while operating a motor vehicle or heavy equipment. Postage will be paid by addressee. Subject to approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some viewers. Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18 years of age. If condition persists, consult your physician. No user-serviceable parts inside. Freshest if eaten before date on carton. Subject to change without notice. Times approximate. Simulated picture. No postage necessary if mailed in the United States. Breaking seal constitutes acceptance of agreement. For off-road use only. As seen on TV. One size fits all.

This supersedes all previous notices.
dave is offline  
Old 10-31-2003   #3 (permalink)
Sergeant First Class
Points: 3,800, Level: 38Points: 3,800, Level: 38Points: 3,800, Level: 38
Level up: 40%, 150 Points neededLevel up: 40%, 150 Points neededLevel up: 40%, 150 Points needed
Activity: 0%Activity: 0%Activity: 0%
 
Rinny's Avatar
 
Join Date: Aug 2003
Location: Da Boonies
Posts: 160
Rep Power: 18 Rinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of light
I ran the online scan and it caught 2...they were uncleanable, but it let me delete them...when I rebooted, the popups were still there, so I'm not sure if they're gone....Does this also mean that Norton is not working properly?
I'm using Windows 98...what should I do now?
Rinny is offline  
Old 10-31-2003   #4 (permalink)
Joe Sixpack


Points: 47,302, Level: 100Points: 47,302, Level: 100Points: 47,302, Level: 100
Level up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points needed
Activity: 61%Activity: 61%Activity: 61%
 
dave's Avatar
Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers
 
Join Date: Aug 2002
Location: Demopolis
Posts: 7,352
Blog Entries: 2
Rep Power: 182 dave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvis
Send a message via ICQ to dave Send a message via AIM to dave Send a message via Yahoo to dave
Probably Norton was installed on top of a virus or 2, which could make it unable to clean those viruses already in your system.

I'm pretty sure the popups you're getting are windows errors, probably caused by the viruses.

Now, depending on your system, you might want to consider upgrading your windows. What you might be able to do is just upgrade your windows operating system, this way avoiding the need to reformat your HD. If you didn;t already have it, you can get Windows 98 2nd edition which will update the regular version of 98. Or, I think you can just update/uipgrade with the original 98 disk, which would just do a clean install over the top of your original(hopefully fixing any file errors). I'm going to let Brian chime in on this one, since he's the expert.
This post is meant for educational purposes only. Any resemblance to real persons, living or dead is purely coincidental. Void where prohibited. Some assembly required. List each check separately by bank number. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied. Do not use while operating a motor vehicle or heavy equipment. Postage will be paid by addressee. Subject to approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some viewers. Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18 years of age. If condition persists, consult your physician. No user-serviceable parts inside. Freshest if eaten before date on carton. Subject to change without notice. Times approximate. Simulated picture. No postage necessary if mailed in the United States. Breaking seal constitutes acceptance of agreement. For off-road use only. As seen on TV. One size fits all.

This supersedes all previous notices.
dave is offline  
Old 10-31-2003   #5 (permalink)
Ability: Crashing Servers


Points: 15,383, Level: 80Points: 15,383, Level: 80Points: 15,383, Level: 80
Level up: 81%, 467 Points neededLevel up: 81%, 467 Points neededLevel up: 81%, 467 Points needed
Activity: 22%Activity: 22%Activity: 22%
 
Brian's Avatar
Auburn Tigers
 
Join Date: Aug 2002
Location: Minnesota
Posts: 2,080
Blog Entries: 1
Rep Power: 87 Brian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthood
What version of outlook are you using? Standard Outlook that comes with Microsoft Office, or Outlook Express. Also, your popups may be due to spyware and not a virus. Get a program called Spybot search and destroy (link provided). Run it's update, and run a scan of your pc. Have it Fix all. You may say you need to reboot and run the scan at startup, just say YES, and reboot. It will run again on startup. Then fix the problems it finds again.

Go here to download Spybot search.


Also, I split this thread into it's own post. No need to keep attaching stuff to an old thread.
"The House of the Venerable and Inscrutable Colonel was what they called it when they were speaking Chinese. Venerable because of his goatee, white as the dogwood blossom, a badge of unimpeachable credibility in Confucian eyes. Inscrutable because he has gone to his grave without divulging the Secret of the Eleven Herbs and Spices."
Brian is offline  
Old 11-01-2003   #6 (permalink)
General

Points: 7,913, Level: 59Points: 7,913, Level: 59Points: 7,913, Level: 59
Level up: 60%, 37 Points neededLevel up: 60%, 37 Points neededLevel up: 60%, 37 Points needed
Activity: 5%Activity: 5%Activity: 5%
 
MrTony's Avatar
 
Join Date: Jun 2003
Location: Marion, AL
Posts: 1,177
Rep Power: 55 MrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond repute
As far as your instant messenging programs are concerned, once you get rid of the trojan, virus, or spyware that's infecting your system all you should have to do is reinstall these programs either from a backup or just redownload them and then log back into them with your original username and password when you connect to the internet and you should still have all your contacts because I believe the contacts are stored on the webservers of those programs and not just your harddrive.
To be or not to be, that is the question.
MrTony is offline  
Old 11-01-2003   #7 (permalink)
Sergeant First Class
Points: 3,800, Level: 38Points: 3,800, Level: 38Points: 3,800, Level: 38
Level up: 40%, 150 Points neededLevel up: 40%, 150 Points neededLevel up: 40%, 150 Points needed
Activity: 0%Activity: 0%Activity: 0%
 
Rinny's Avatar
 
Join Date: Aug 2003
Location: Da Boonies
Posts: 160
Rep Power: 18 Rinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of light
I've ran the Spybot twice and it seems to freeze up after scanning around 5000 files (at least that's what I think the numbers mean) It lets me "fix" them but I'm not sure it's getting the whole system scanned...I'm gonna keep trying, just in case I'm doing something wrong...
I have Outlook Express 6 (that's what pops up when I go to my Outlook mailbox).
Here's the popups I'm getting at startup...
1st..Cannot find file "msinfo.exe" or one of it's components.Make sure the path and filename are correct and that all required libraries are available.
2nd...(Desktop) Could not load or run "msinfo.exe" specified in the WIN.INI file. Make sure file exists or remove reference to it in the WIN.INE file.
Rinny is offline  
Old 11-01-2003   #8 (permalink)
Ability: Crashing Servers


Points: 15,383, Level: 80Points: 15,383, Level: 80Points: 15,383, Level: 80
Level up: 81%, 467 Points neededLevel up: 81%, 467 Points neededLevel up: 81%, 467 Points needed
Activity: 22%Activity: 22%Activity: 22%
 
Brian's Avatar
Auburn Tigers
 
Join Date: Aug 2002
Location: Minnesota
Posts: 2,080
Blog Entries: 1
Rep Power: 87 Brian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthoodBrian is on the list for sainthood
Spybot will slowdown and even seem to pause for a long time around 5000 mark, just give it time. Also, to get rid of those popups, Click Start, Run, then type MSCONFIG and click OK. Click the startup tab. Each one of those items listed with a check mark next to it is what is loading or trying to load on boot. Go thu that list and uncheck anything with msinfo in it. Also, you can take out programs that are loading on boot that you don't want loading. If your not quite sure what something is, just leave it be.
"The House of the Venerable and Inscrutable Colonel was what they called it when they were speaking Chinese. Venerable because of his goatee, white as the dogwood blossom, a badge of unimpeachable credibility in Confucian eyes. Inscrutable because he has gone to his grave without divulging the Secret of the Eleven Herbs and Spices."
Brian is offline  
Old 11-03-2003   #9 (permalink)
Sergeant First Class
Points: 3,800, Level: 38Points: 3,800, Level: 38Points: 3,800, Level: 38
Level up: 40%, 150 Points neededLevel up: 40%, 150 Points neededLevel up: 40%, 150 Points needed
Activity: 0%Activity: 0%Activity: 0%
 
Rinny's Avatar
 
Join Date: Aug 2003
Location: Da Boonies
Posts: 160
Rep Power: 18 Rinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of light
Finally, the popups are gone!! However, I'm still not getting anywhere with the Spybot...I left it scanning for over an hour and it never got past the 5000ish mark...should I reinstall it or what should I do?
Rinny is offline  
Old 11-03-2003   #10 (permalink)
Joe Sixpack


Points: 47,302, Level: 100Points: 47,302, Level: 100Points: 47,302, Level: 100
Level up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points neededLevel up: 2%, -47,300 Points needed
Activity: 61%Activity: 61%Activity: 61%
 
dave's Avatar
Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers Auburn Tigers
 
Join Date: Aug 2002
Location: Demopolis
Posts: 7,352
Blog Entries: 2
Rep Power: 182 dave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvisdave is bigger than elvis
Send a message via ICQ to dave Send a message via AIM to dave Send a message via Yahoo to dave
I had the same problem with Spybt one time... But I can't remember the solution to save my life I want to say it cleared up when I updated the program, so reinstalling it might just do the trick. Also, I would defrag the HD if you havne't already done so.
This post is meant for educational purposes only. Any resemblance to real persons, living or dead is purely coincidental. Void where prohibited. Some assembly required. List each check separately by bank number. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied. Do not use while operating a motor vehicle or heavy equipment. Postage will be paid by addressee. Subject to approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some viewers. Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18 years of age. If condition persists, consult your physician. No user-serviceable parts inside. Freshest if eaten before date on carton. Subject to change without notice. Times approximate. Simulated picture. No postage necessary if mailed in the United States. Breaking seal constitutes acceptance of agreement. For off-road use only. As seen on TV. One size fits all.

This supersedes all previous notices.
dave is offline  
Old 11-03-2003   #11 (permalink)
General

Points: 7,913, Level: 59Points: 7,913, Level: 59Points: 7,913, Level: 59
Level up: 60%, 37 Points neededLevel up: 60%, 37 Points neededLevel up: 60%, 37 Points needed
Activity: 5%Activity: 5%Activity: 5%
 
MrTony's Avatar
 
Join Date: Jun 2003
Location: Marion, AL
Posts: 1,177
Rep Power: 55 MrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond reputeMrTony has a reputation beyond repute
If you're still having problems with Spybot then you may want to try Lavasoft's ad-aware which also looks for adware and spyware installed on your computer. There are three versions of the program with a free basic one. To download it go to http://lavasoft.element5.com/software/adaware/. You might have difficulty getting to the site right now since they have just posted on their support board that they are having server trouble.
To be or not to be, that is the question.
MrTony is offline  
Old 11-04-2003   #12 (permalink)
Sergeant First Class
Points: 3,800, Level: 38Points: 3,800, Level: 38Points: 3,800, Level: 38
Level up: 40%, 150 Points neededLevel up: 40%, 150 Points neededLevel up: 40%, 150 Points needed
Activity: 0%Activity: 0%Activity: 0%
 
Rinny's Avatar
 
Join Date: Aug 2003
Location: Da Boonies
Posts: 160
Rep Power: 18 Rinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of lightRinny is a glorious beacon of light
Just wanted to thank you guys for the help...I'm still a ways from getting it b